Frequently asked questions
- What are your hours?
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Our hours of operations depend on the need of my clients, in studio sessions are available anytime during Mon - Sat 8:30am till 8pm and most outdoor sessions are done before sunset or on a overcast day other times would work as well. Sunday sessions are $50 extra.
- Where are you located?
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My studio is located in Palos Hills, however, I am not limited to that area, and I am willing to travel to other locations as well. I charge a Travel Fee of $1.50/mile for sessions more than 25 miles from 60465.
The area around Palos Hills offers a lot of variety of scenery, Forest preserves with lakes, creaks, fields, and I have scouted these locations for the perfect photos.
- Do you accept reservations?
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I do require reservation and to secure your date and time I ask a $50 non-refundable retainer.
- What payment options do you accept?
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I accept Cash, payments via Zelle, or via Paypal.
Full payment is required before or on the date of the session.
For additional products, we can schedule payments, however the order is placed on the date of the last payment.
- What is your turn around?
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Depending on the nature of photos my turn around services for Simple editing is 2 weeks, for Signature & Magazine style editing 4 weeks after your selection of images and payment. If you have ordered products such as prints, canvases, albums the full order may take from 1 to 2 months, depending on the shipping of selected products. Business headshots take up to a week from session to finished images (depending on the amount of images chosen).
- Do you have a cancellation policy?
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Due to the nature of service, we require at least 48 hour notice of emergency, or due to weather, in which case the $50 non-refundable retainer will be applied toward a new session date. Anything less than 48 hour notice, the $50 non-refundable retainer will be fortified. Exception to the rule is only applicable due serious emergency.